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Hot Desks - Frequently Asked Questions

 

When can Hot Desks be booked?

Hot Desks can be booked within the following building hours:

CAN Mezzanine Borough: Monday – Friday, 7am – 9pm

CAN Mezzanine Old Street: Monday – Friday, 7am – 9pm

CAN Mezzanine, Loman Street: Monday - Friday 7am - 9pm

CAN Mezzanine, Hounslow: Monday, Wednesday and Friday, 9am - 6pm and Tuesday and Thursday 9am - 8pm.

Hot Desk bookings can be made for any time within these hours. If you would like to discuss any alternative options please contact us directly.

 

How much do Hot Desks cost?

Hot Desk and Hot Desk+ can only be booked for a flat full-day rate. Prices vary depending on building location. Prices are stated as you proceed through the Hot Desk Booking System. The total price of your booking will be stated before you are asked to proceed to payment. 

Payment must be made in advance of the date of use to secure the booking and a receipt for payment will be issued electronically by email. The e-commerce site will take payment from credit or debit card. If you do not have the availability to make a payment online, please contact us to make alternative arrangements.

We only make our Hot Desk hire available to charitable organisations and social enterprises.

 

How do I book my 2-hour Meeting Room with Hot Desk+?

You complete the booking process and pay online for Hot Desk + and then contact the relevant building (where you have booked your Hot Desk) to arrange your accompanying Meeting Room.

Meeting Room bookings are subject to availability but, we will try to accomodate you as best we possibly can.

 

What is the maximum number of people who can work at a Hot Desk?

We only allow 1 person per workstation, to adhere to Health & Safety and building insurance purposes.

If you do have more than 1 person working from your workstation, you may be asked to leave and will not receive a refund.

 

How are the Hot Desks set up?

All our Hot Desks are set up with an office desk; chair; PC (with FREE internet connection and Office programmes); a phone (you may be charged for calls) and lockable pedestal.

We also have FREE Wi-fi in all our buildings.

We do expect you to leave your Hot Desk at the end of the day as you found it.

 

Can I see the space before &/or after I book?

We highly recommend that you view the space before booking, although you are welcome to visit at any time after booking.

Please contact Tamna at t.ghidini@can-online.org.uk or on 020 7250 8002 to make arrangements.

  

Is parking available at this venue?

Parking is not available at CAN Mezzanine. (Please contact us for disabled drivers).

 

Is there tea and coffee available?

FREE tea and coffee making facilities are available in kitchens on every floor for you to help yourself to throughout the day.

Hot water is provided in zip boilers in each kitchen – please note these dispense instant boiling water.

Cold, filtered water is provided at machines on each floor – please use water from these machines, rather than from the kitchen sinks.

 

Other 

 

You must make sure that you, member/s of your party, and anyone visiting you at CAN Mezzanine behave in such a way that they do not cause a nuisance or unreasonable disruption to CAN Mezzanine and its customers.

The fire alarm is tested every Tuesday at 11am for approximately 1 minute. If you hear the alarm at any other time your party must evacuate the building immediately through the nearest exit. Please make yourselves aware of the exits and meeting points once you arrive in the building.

If you do have any further questions that have not been covered in this document, please do not hesitate to contact Tamna Ghidini at CAN on 020 7250 8003 or by email at: t.ghidini@can-online.org.uk